Coaching & Mentoring

What is coaching and mentoring?

Coaching and mentoring are processes that enable both individuals, and teams, to achieve their full potential. But there are differences between these two development methods and the reasons for choosing the most effective one to suit your needs.







Coaching is an essential tool for developing skills in an organisation. It’s about working with a someone who will question and challenge, to help you unlock your full potential to achieve personal and professional success.

Coaching, when closely aligned to an individual’s development plan is a powerful tool for ensuring the actions from it are achieved.


When to consider coaching:

  • When seeking to develop specific competencies using performance management tools and involving the immediate manager
  • When one or more employees are not meeting expectations
  • When a new system or programme is introduced
  • When a small group of individuals (5-8) are in need of increased competency in specific areas
  • When a leader or executive needs assistance in acquiring a new skill as an additional responsibility


Contact the Talent and Organisational Development Team if you’d like to know more.



Mentoring is normally led by an experienced and skilled professional to support and develop an individual through the effective transference of knowledge, skills and experience. This is normally a more long term commitment than coaching.

Mentoring can help to improve individual performance and enhanced working relations.


When to consider mentoring:

  • To develop leaders or talent pool as part of succession planning
  • To develop employees with certain protected characteristics to remove barriers that hinder their success
  • To more completely develop employees in ways that are additional to the acquisition of specific skills/competencies
  • To retain its internal expertise and experience for future generations
  • To create a workforce that balances the professional and the personal


Contact the Talent and Organisational Development Team if you’d like to know more.