Challenging conversations

Who is it for?

Anyone who has to initiate conversations around sensitive topics or tackle difficult issues in a balanced, calm and consistent way

 

 

 


Course content overview

  • Understand what a challenging conversation is and how to initiate it
  • Preparing and planning for a challenging conversation
  • Tools and techniques for having challenging conversations and keeping control
  • How to make the conversation bearable

What do you need to do before attending?

 


How long does this course last?

3.5 hours


Who will be your trainer?

A Learning and OD Adviser from the Talent and Organisational Development Team


How much does it cost?

Contact Talent and Organisational Development Team for details.


When is this course running?

Challenging conversations

Challenging conversations

Challenging conversations