Anyone who is responsible for resolving difficult situations in the workplace
Course content overview
- Causes of conflict in the workplace
- The different stages of conflict and how to deal with them
- Explore your natural style for dealing with conflict
- Using conflict resolution techniques
What do you need to do before attending?
Complete the managing conflict e-learning module
How long does this course last?
Who will be your trainer?
A learning and OD Adviser from the Talent and Organisational Development team
How much does it cost?
Contact Talent and Organisational Development Team for details.
When is this course running?