Conflict occurs naturally within teams. If left unmanaged however, conflict can escalate and lead to destructive outcomes. Managers have a crucial role in managing team conflict to ensure positive outcomes are achieved.
Who should attend?
This course is suitable for anyone in a management or supervisory role who want to improve their skills in managing conflict within a team.
What’s the course about?
The aim of this course is to develop the learner’s knowledge and skills in conflict management to help them manage conflict within their team more effectively.
You can download the full course overview here >
How long does it last?
Managing Conflict within a Team is a half-day course.
Before coming to the course, please download the following conflict resolution styles self-assessment questionnaire. It is important that you complete this and bring it with you to the training.
You can download the questionnaire here >
How do I attend?
You can request a place on this course using mySelf.
On the homepage click on “Career & Development” tab and then Search for ‘Managing Conflict within a Team’ in the search bar.
Please note that there may be a waiting list and you will receive joining instructions to confirm that you have a space.
You must have your manager’s authorisation before signing up.